Digital Transformation

Technology Reimagined.

We develop scalable platforms for the connected future – from cloud architecture to edge integration.
12+Years of Experience
47Successful Projects
99.9%Availability
8Certified Partners

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Frequently Asked Questions About Our Technology Solutions

Here you will find clear answers to the most important topics regarding our platform, integrations, and security standards. We avoid legal jargon and provide you with practical information.

Our FAQ covers the areas most frequently mentioned by our customers and partners. If you have further questions, please contact us directly.

How secure is my data on the platform?

We rely on end-to-end encryption and regular security audits by external auditors. All data is stored in certified data centers in Austria. A detailed security concept is available upon request.

Can I connect existing systems?

Yes, our API interfaces support common formats such as REST, GraphQL, and WebSockets. We offer pre-built connectors for most CRM and ERP systems. Integration typically takes place within a few days.

What support options are available?

You can reach our team via email at info@iswayan.com or by phone at 0650 5776762. We offer tiered service levels from Standard (response within 24 hours) to Premium (response time under 2 hours).

How does the onboarding process work?

After registration, you will receive access to our documentation and a personal contact person. In a joint workshop, we define your requirements and create an individual roadmap. The entire process takes an average of three to five business days.

Does the platform offer a trial period?

Yes, we provide a fully functional test environment for 14 days. You can test all core functions without restrictions. After the trial period, you decide whether to switch to the paid version.

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